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PRODOTTI E LAVORAZIONI

WHAT DOES PSYCHOPATHS ACCOMPLISH?

Leather, fur, cotton, linen, coated, technical, sequin, silk garments and accessories, shoes, bags, travel accessories, completely handcrafted.
There are no products already processed and ready for sale, they are all unique and original,
made from high quality materials. 

PRODUCTION IS IN ITALY?

All products are strictly Made In Italy, ideas, designs, materials, workmanship and production are followed and processed by creative designers, tailors and master craftsmen of renowned experience and professionalism.  
 

WHAT ARE THE CHARACTERISTICS OF THE PRODUCTS?

These are handcrafted creations customized in every detail; therefore, there is no mass production for any product.
Production begins only after receiving the order that specifies all the features and different processing required by each individual customer.

WHAT IS THE COST OF A HANDMADE PRODUCT SIGNED PSYCHOPATHS?

The final cost of each individual product will depend on the customizations chosen.
During the process of creating the product you will see the cost vary; the latter also depends on the material used and the level of complexity of the production cycle. 
 

WHAT MATERIALS ARE USED?

* Leather line: 100% genuine calfskin.
* Fur line: 100% rex.
* Fabric line: composed of the family of natural linen, cotton, silk and polyesters.
All products can be embellished with buttons covered with different fabrics, 
metal accessories such as fasteners, zippers, buckles, of different types and colors.
Some products can also be embellished with the addition of precious stones.
No animals are slaughtered for use in the tanning industry, we only use hides that are a by-product of the food industry.

WHO IS THE DESIGNER CREATOR OF THE COLLECTIONS?

SALVATORE LIOTTA
Class of Naples 1978, Academy of Fashion, prestigious master's degrees, including at IT Fashion Institute in ITTIERRE and Saga Furs in Copenhagen, experiences in realities such as Just Cavalli have forged an innovative, bold but always elegant style, guided and influenced by renowned designers with strong personalities such as Versace, Mugler, Albini and Alaïa. 
After major awards, including first place at Riccione Moda Italia, Les Étoile de la Mode in Liege, and Portici d'Estate in Martina Franca, he then accumulated unique experiences working for leading fashion companies, including Germani, Givuesse, and ForUs Cesare Paciotti. Originally from Scampia, he drew inspiration from the challenges and dreams of his homeland, becoming today an eclectic and well-rounded fashion creator.
 

WHAT IS THE COMPOSITION OF THE PRODUCT?

A brief description showing the composition of the materials can be found in each product sheet.

WHAT ARE THE CUSTOMIZATION TECHNIQUES?

Customizations signed Psychopaths are made with different processing systems: 
* UV printing
* sublimation printing
* inlay
* handcrafted design

HOW TO CLEAN A PRODUCT?

In order for purchased products to last a long time and maintain their beauty, it is always recommended to follow the specific directions in the product sheet. 

WHAT TO DO IN CASE OF DOUBT PROBLEMS OR DAMAGE?

Customer Service is fully available to help resolve any issues that arise as quickly as possible. 
 

HOW TO CONTACT CUSTOMER CARE?

Monday/Friday | 09:30/12:30 - 13:30/16:30 UTC+2
Excluding holidays from the current calendar in Italy
W: +39 +39 333 20 65 581
T: +39 081 3938699
E-mail [email protected] 
 

WHICH COUNTRIES IS IT POSSIBLE TO SHIP OUR PRODUCTS TO?

Italy, Austria, Belgium, Bulgaria, Croatia, Denmark, Estonia, Finland, France, Germany, Hungary, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Czech Republic, Romania, Slovakia, Slovenia, Spain, Sweden.
 

HOW IS A PRODUCT SHIPPED?

Each Psicopathic signature product is shipped with high quality ad hoc packaging, custom designed and crafted to best accommodate and protect it in transit.
 

HOW QUICKLY IS AN ORDER PROCESSED?

Since these are custom handcrafted products produced only to order, 
the realization of an order will take up to a maximum of 21 working days.

HOW ARE SHIPMENTS MADE?

Once completed, the order is entrusted to our courier GLS.

WHAT COST AND TIME DOES A SHIPMENT TAKE?

Each shipment has different costs and delivery time depending on the destination as per the specifications below:

SHIPPING TO ITALY
- Free | 48 working hours

SHIPPING TO EUROPEAN UNION
- €25 | 72 business hours

SHIPPING TO REST OF THE WORLD
- €55 | 96 business hours
 

IS IT POSSIBLE TO TRACK THE SHIPMENT OF AN ORDER?

All orders are sent with a trackable shipping service, and upon successful shipment, a confirmation email will be sent containing the tracking number to track the package.

WHAT TO DO IF AFTER MORE THAN 24 HOURS YOU HAVE NOT RECEIVED THE ORDER CONFIRMATION EMAIL?

If you saw the confirmation message at the time of purchase, we recommend checking to see if the email ended up in spam. If you cannot find the order confirmation email, you can always contact our Customer Service Department to request information.

HOW TO REGISTER?

Creating an account is super easy and free, just choose a username and associated password.
 

HOW TO PLACE AN ORDER?

Shopping at Psychopaths Online Store is fast and immediate. One simply needs to register by creating an account with which to access ad hoc areas and services dedicated to users.

IS IT POSSIBLE TO SAVE FAVORITE ARTICLES?

Registered users can save favorite products by clicking on the heart-shaped emoticon; they will then be able to review them in the “favorites” section whenever they want.
 

FORGOTTEN PASSWORD, WHAT TO DO?

To retrieve your password, simply go to the login area, enter the username you registered with, and request a new password.

HOW TO SUBSCRIBE TO THE NEWSLETTER?

It is possible to register from the form provided, just enter your email address.

HOW TO UNSUBSCRIBE FROM THE NEWSLETTER?

If you no longer wish to receive our newsletter, simply click on the link at the bottom of each of our emails to unsubscribe. The unsubscribe process may take up to 7 days.
Should you change your mind you will be able to subscribe again without any problem.

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